19 min read
Medicare Permission to Contact: Referral, Phone, Text, Event, and Social-Media Rules
Can Medicare agents call referrals, text leads, or send social-media DMs? Use this PTC vs. TCPA vs. SOA guide, including October 1, 2026 changes.
Electronic and Telephone SOA
Scope of Appointment workflows for electronic signing, telephone capture, walk-ins, educational events, and Medicare appointment records.
Explore electronic Scope of Appointment for Medicare agents 18 min read
Medigap Underwriting and Guaranteed Issue Rights for Agents in 2027
Practical 2027 Medigap guidance for agents: underwriting, guaranteed issue, trial rights, state birthday rules, deadlines, and replacement checklists.
7 min read
How Long Is a Scope of Appointment Valid?
What a Medicare Scope of Appointment is, how long it stays valid (generally 12 months), and when agents need a new SOA for a different product or plan year.
10 min read
Does a Medicare Supplement Appointment Require an SOA?
A Medigap-only appointment generally does not trigger the federal MA/Part D SOA rule. Part D or Medicare Advantage discussion does. See the table.
12 min read
Medicare Educational Events: Can You Collect an SOA in 2027?
CMS again permits SOA forms at Medicare educational events for 2027. Learn what agents can collect, what stays educational, and how to follow up.
11 min read
Does a 2026 SOA Cover a 2027 Plan Discussion?
CMS says SOAs are valid for 12 months, but a 2026 SOA may not cover 2027 plan discussions. Learn the practical rule Medicare agents should follow.
7 min read
What Counts as a Written SOA for an In-Person Medicare Appointment?
See written SOA rules for in-person Medicare appointments, electronic records, same-day workflows, and when an existing remote SOA can be reused.
10 min read
Medicare 48-Hour SOA Rule Has Ended: Walk-Ins and Same-Day Appointments for 2027
The 48-hour SOA wait ended for 2027 Medicare marketing. Learn the current rules for walk-ins, callbacks, written SOAs, and October enrollment timing.
8 min read
Using Connecture or SunFire? How Independent Agents Can Keep SOAs and Call Recordings Portable
Use Connecture or SunFire for quoting and enrollment while keeping SOAs, call recordings, and client files searchable, retrievable, and exportable.